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| Excerpts
From Highlights Of “Patient Voice” On
Spiritual Care |
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| 1 |
“On the
behalf of the patient Mrs. Adilakshmi, I, her daughter
would like to give the following feedback to the
hospital :
The first and most important thing I would like
to mention is that Dr. Aseem Diwan has done a fantastic
and excellent job in treating my mother and I attribute
her speedy recovery to his tremendous efforts. I
thank him profusely for his care. “That’s
my duty,” is his humble reply to my “Thank
you, Sir.” I will always remember him in my
prayers and so will my mother.
My Mother would also like to thank all the ICU staff
for their excellent service and support except for
one instance, where her headache was not reported
to the Doctor till she screamed out in pain.
Dr. Uday and Dr. Vandana were also of great support.
I would like to suggest that repeated complaints
regarding pain, etc., be reported by the staff to
the Intensivist or concerned treating Doctor, as
soon as possible.
We had slight trouble with some of the nurses who
treated my mother rudely — a Ward Boy, who
the moment she was brought to the hospital, asked
her to get off the wheelchair on her own eventhough
she was serious enough to be admitted to the ICU.
The night ‘Ayahbai’ was pretty rude,
but there were other ‘Ayahs’ (like the
one who comes from Palghar) who gave us bed sheets
when woollen blankets were not available. Unfortunately,
she was wrongly scolded.
However, leaving aside all this, my mother would
like to thank Dr. Aseem Diwan and all the staff
who have helped her back to recovery.
Sister Pragati Shirke was one of the best staff
we came across and hope she continues the good work. |
Mrs. Indira Katamala (d/o
K. Adilakshmi)
Bed No - Deluxe 1
D.O.A. - 30.12.05
D.O.D. - 06.01.06
|
# A-004,
“Srinath Complex”,
Mira Bhayander Road,
Mira Road (E), Thane–401107 |
| Diagnosis -
MCTD with DM with Pneumonia with UTI with Septicemia. |
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| 2 |
| “.
. . . . . .The environment is very good; this hospital
is excellent for patients with serious illnesses.
But there is scope for improvement
in the billing counter and the security staff
– they should be trained to handle people
carefully.
Overall, it is a very good hospital and can be
excellent in years to come.” |
Mr. Satish Shetty
Bed No - Deluxe 01
D.O.A. - 09.01.06
D.O.D. - 11.01.06 |
# A / 4,
“Salasar Classic”,
(near Nagar Bhavan),
Bhayander (W), Thane–401 101 |
| Diagnosis -
HT under investigation with Grade II interno-ext.
Haemorrhoid. |
| |
| 3 |
“.
. . . . . . Even the sweepers would enquire about
my health.
‘Prasadam’
was also very excellent – in fact, much more
delicious than home food.
Last but not the least, the ‘Matajis' of the
Spiritual Care Department used to come daily and
speak with me. It was such a nice experience. I
felt that I was on some spiritual picnic.
And above all, daily ‘darshan’ of Lord
Jagannath - as soon as I would get the ‘darshan’
all my pains would go within a second.
I really appreciate Bhaktivedanta Hospital.” |
Mr. Bhavesh R. Jain
Bed No - SC
09A
D.O.A. -
16.01.06
D.O.D. -
19.01.06
Consultant - Dr. Dhaval Dalal
Diagnosis - Abdominal Koch’s |
# 7, “Anubhav
Co-op. Society”,
(opp. Adarsh Dairy Farm),
Mamletdar Wadi,
Malad (W), Mumbai – 400 064
Tel. – 2883 7027 / 98337 71320 |
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| 4 |
- “Sisters were co-operative and took
good care.
- Some of the ‘Maushis’ were not
co-operative.
- Doctors are really good and concerned.
- Nice rooms, but the worst part of the room
was the Mosquitoes (too many), which forced
us to spend sleepless nights.
- Overall, it is a very well maintained hospital.
|
Mrs. Archana Damani
Bed No - Deluxe
02
D.O.A. -
18.01.06
D.O.D. -
23.01.06
Consultant - Dr. M. K. Patel |
# 502 /
C, “Om Suryodaya Apt.”,
Rawal Pada, New Ashok Van,
Dahisar (E), Mumbai – 400 068.
Tel. 2896 1565 |
| Diagnosis -
G2P1L1A0 with 9MA Amenorrhoea |
| |
| 5 |
“I was
admitted in September, 2005, for fever and serious
stomachache; when the test was going on, the Doctors
told me that I have T.B and have to take medicine
for it. I got discharged in 5 days. Then again,
I got some pain in my backbone and my mother decided
to admit me in another hospital. I insisted, ‘If
you want to hospitalize me, then you must admit
me in Bhaktivedanta Hospital; I will not go to any
other hospital!’
This hospital is very nice and I am in love with
the people here. They come and talk to the patient.
The patients feel like they are at home with their
relatives taking care of them. The environment is
like a temple. As soon as we enter the hospital
we feel like we have entered a temple and the soft
music of “HARE RAMA HARE KRISHNA” feels
so nice. The staff members are also very nice –
they personally see to the patient’s medication.
Talking about Damodara Pandita prabhu – I
like to talk to him. He tells so many things which
are very helpful in future life. If he sits and
talks with me for the whole day it will be less
for me. If anything happens to anywhere, and me,
anytime I will come to this hospital only.
KEEP IT UP BHAKTIVEDANTA HOSPITAL!” |
Miss Naina. N. Pol
Bed No - 11
D.O.A. -
09.01.06
D.O.D. -
13.01.06
Consultant - Dr. Pramodini Shankaran |
# B-4 /
5, “Satsang Bharti”,
Upper Govind Nagar,
Malad (E), Mumbai – 400 097.
Mob. 98690 86913 |
| Diagnosis -
Koch’s Pulmonary |
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| 6 |
- The ward / room (including the Toilet) needs
to be inspected for cleanliness before a patient
is allotted the room.
- Nurse / Doctor should attend to the patient
at regular intervals.
- Overall cleanliness is satisfactory.
- Regular chanting of Hare Krishna ‘mahamantra’
is soothing and must be explained to every patient
in various words. It further depends on the
patient or their relatives to make further progress.”
|
Mr. Ajay Bhatia
S/o Patient Mrs. Mohini Bhatia
Bed No - FC
05
D.O.A. -
07.01.06
D.O.D. -
10.01.06
Consultant - Dr. Pramodini Shankaran |
# O-2 /
101, “Gokul Garden”,
Thakur Complex,
Kandivali (E), Mumbai – 400 101.
Tel. 2854 8779 |
| Diagnosis -
HTN with DM with RD With LRTI |
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| 7 |
| “I had
been admitted to ICU and I was very happy with the
services and doctors. I would specially like to
thank Dr. Aseem Diwan and Dr. Suraj Purshottaman
for their help, understanding and very humanly approach.
I found a helpful and good counselor in Dr. Diwan.
Again, my wife and myself offer special thanks
to Dr. Aseem Diwan and Dr. Suraj.” |
Mr. Ashok Agrawal
Bed No - SC.
07A-07B
D.O.A. -
10.01.06
D.O.D. -
20.01.06
Consultant - Dr. Pramodini Shankaran |
# A07 /
02, “Broadway Avenue”,
Shanti Park,
Mira Road (E), Thane – 401 107.
Tel. 2812 7050 / Mob. 93241 27050 |
| Diagnosis -
Alleged Benzadiozepine |
| |
| 8 |
| “The
treatment and doctors are excellent. We are fully
satisfied. Please continue the same, always. THANK
YOU !” |
Mr. Mohammad Ali
Bed No - SC
07B
D.O.A. -
03.01.06
D.O.D. -
07.01.06
Consultant - Dr Pramodini Shankaran
Diagnosis - Breathlessness with LVF
|
# C–32
, “Mayur”,
Sector 3, Srishti Complex,
Mira Road (E),
Thane-401107
Tel. 2845 9412/Mob. 98217 25596 |
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| 9 |
“My father
was admitted, in this hospital, on 16th of January
– he was suffering from a liver problem. First
day we were all fine, thinking that my father will
be okay in 2 days. But on the second day, the Doctor
called me and told me that his condition is bad;
he said it would take some time for recovery. This
made me feed a bit relieved. But, on the 3rd day,
the Doctor explained that my father’s condition
had become even worse – he was not reacting
to the medication. As only my mother and myself
were here, it was really difficult for me to console
her and control my emotions; we didn’t have
any strong male support.
Meanwhile, the people who came toward me and gave
me strength were Damodara Panditji and also all
the Spiritual Care ‘matajis’. At that
time, I needed a lot of mental strength. Being a
girl of just 22 years, it was really difficult.
In these moment of tension we usually don’t
feel like remembering God; but they asked me –
in fact, they insisted that we read Gita and chant
Hare Krishna ‘mahamantra’ which really
helped me become stable. My mother was also feeling
good.
I think every person should follow the same path,
which they suggested. Whether a person believes
in spiritualism or not; if he listens to the same
music, continuously, after the 10th or 11th time,
he automatically starts murmuring that – in
this way, we are remembering God. I feel it creates
a peaceful atmosphere in the whole hospital.
The care we received was extraordinarily good; even
all the doctors co-operated and patiently cleared
our doubts. My heartfelt thanks to Dr. Vivek Dubey,
the pathologists (sorry, I don’t know their
names) Dr. B.C. Shah and all the other sisters and
brothers.
Regarding the food – it is excellent from
the health point of view.
This hospital has taught me many things –
I promise that I will try my best to follow all
that I have learnt.
I felt that I may not see my dad alive again; but,
all you people and God have saved my father’s
life and given him a second chance.” |
Ms. Sridevi Krishnamurthy
D/o Patient R. Krishnamurthy
Bed No - SC
09B
D.O.A. -
16.01.06
D.O.D. -
27.01.06
Consultant - Dr. B. C. Shah
Diagnosis - Asis Alcohol Withdrawal |
“Kerala
View”,
Subhash Gunj,
Zaheerabad – 502 220.
Andhra Pradesh
Tel. (08451) 283275
Mob.9346495880 / 9885010791 |
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| 10 |
| “When
people were celebrating the arrival of the New Year
(2006), at midnight 12, I was admitting my wife
in the I.M.C.U. Being the 31st of December and the
next day being a Sunday, we thought no good doctor
would be available. I lost hope. But, all the facilities
are available at Bhaktivedanta Hospital 365 days
a year and 24 hours a day. Dr. Aseem Diwan attended
to us and immediately admitted my wife to the
IMCU. Throughout the night, I was alone outside
the IMCU – the chanting of Hare Krishna
‘mahamantra’ was there to give me
great strength. Due to this I was able to maintain
emotional equilibrium and not fall prey to negative
thought processes. I am deeply grateful to the
hospital for providing the twenty four hour chanting
of the Holy Name. . . . . . . . |
Mr. Sandeep Jadhav
H/o Patient Swati Jadhav
Bed No - Deluxe
01
D.O.A. -
01.01.06
D.O.D. -
03.01.06
Consultant - Dr. Vivek Dubey |
E-1 / 31,
“Kailashchandra CHSL”
Mahindra Nagar,
Malad (E) Mumbai – 400 097
Tel – 2875 3167 |
| Diagnosis -
Seizures Disorder |
| More... |
