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PATIENTS FEEDBACK
 
 
Excerpts From Highlights Of “Patient Voice” On Spiritual Care
 
21
TO WHOMSOEVER IT MAY CONCERN

“I, Mrs Maaryam B Ahmed (70yrs), find the atmosphere of the hospital quite friendly and religions. We find this peaceful environment quite soothing – it reminds everyone of their rights and duties toward God and humanity. We are associated with Dr. Rathod & Dr. Dalal since 12 yrs. Thank you so much for a good hospital too.

Best wishes from the whole family.”

Mrs. Maaryam B. Ahmed
Bed No       - EC 13
D.O.A.        - 18-01-06
D.O.D.        - 24-01-06
Consultant - Dr Girish Rathod
# 103, “Asmita Cosmos”,
Naya Nagar,
Mira-Road (E), Thane – 401
Diagnosis   - Implant removal.
 
22
“. . . . . . . I felt it as my home. All the nurses,Doctors and ‘maushis’ were very friendly. The songs played were very helpful to me to relax my mind from all tensions and problems. The first day, I was a little restless; but then, after that I was comfortable. I feel this hospital is the best for all its facilities – everything (like medicines, injections, food, milk, tea, etc.) was given to me on time. It was a very great experience being in this hospital. I promise that if any such illness would affect me I would be coming here the next time.

I would like to thank the staff of Bhaktivedanta for showing kind and friendly behavior toward me.”

Mrs. Smruti Philip
Bed No       - SC 07B
D.O.A.        - 02-01-06
D.O.D.        - 05-01-06
Consultant - Dr Pramodini Shankaran
A/304 , “Asmita Uphar - I”,
Poonam Sagar Complex,
Mira-Road (E), Thane – 401
Tel. 2811 0493
Diagnosis   - Fever.
 
23
“Bhaktivedanta Hospital is the ‘BEST’ hospital because here, the patients are taken very good care of. The one thing that touched my heart is the music of ‘HARE KRISHNA’ which is going on in each and every room. This chanting of the Lord’s names creates peace in patients' minds and half of their pain is forgotten by listening to the Lord’s names. This is also gives inner strength to fight the disease.

Lot of attention is given to cleanliness; it makes the hospital more attractive and beautiful.

My son was born in this hospital. Today he is 5 years old. I come only to this hospital for any medical problem that my son has. Dr Sankhe has treated my son many times. He is the best child specialist of the hospital – he is most qualified and affectionate; I deeply respect him. He is like a God for children. Any child who takes his treatment, even once, gets cured. His manner of talking is very sweet. He gives a lot of time to each child during the check-up – simply by the manner of his check up, children are already cured of half the disease. May God give him a long life.

I have a lot of respect for the people who chant ‘ HARE RAMA HARE KRISHNA’. May this hospital always continue to offer such wonderful services, by the mercy of the Lord, so that every patient gets cured and returns home with a joyful heart – I always hope and pray for this.

Mrs. Vandana Varma
Bed No       - EC 09
D.O.A.        - 21-01-06
D.O.D.        - 23-01-06
Consultant - Dr Pramodini Shankaran
401 / I-A, “Satsang”,
Poonam Sagar Complex,
Mira Road (E), Thane – 401 107.
Diagnosis   - Fever.
 
24
“One thing I liked is that everyday you all bring Jagannathji in the ward and by our own hand we can offer ‘pooja’.

The Service and care given is with a holy touch.”

Swapna Banerjee
Bed No       - SC 07B
D.O.A.        - 26-12-2005
D.O.D.        - 30-12-2005
Consultant - Dr Pramodini Shankaran
Diagnosis   - UTI
D/204, “Chandan Classic”,
Geeta Nagar Phase II,
(near old petrol pump),
Mira Road (E), Thane – 401 107.
Tel. 28105683
 
25
“I liked the HARE KRISHNA HARE RAMA ‘bhajan’. . . . . . . the cleanliness in the wards was amazing. I am very thankful Dr Parab and the ward staff. . . . . . . .”
Saira S Khan
Bed No       - EC 08
D.O.A.        - 24-12-05
D.O.D.        - 26-12-05
Consultant - Dr. Sanjay Parab
B/202,”Rekha Bldg”,
Shanti Park,
Mira Road (E), Thane – 401 107.
Mob. 98920 47393
Diagnosis   - Cholecystectomy
 
26
Hare Krishna

“People are extremely good and soft spoken. Doctors are too good. The Spiritual leader was extremely good and soft spoken. Staying here was as if staying in a temple with Lord Krishna.

Thanks a lot for your co-operation and helpful nature.

Sister Pragati and sister Veena are extremely good.”

Mr. Samarjit Narag,
Bed No       - Deluxe 02
D.O.A.        - 01-01-06
D.O.D.        - 05-01-06
Consultant - Dr Vivek Dubey
Diagnosis   - K/C/O. DM, C/O Fever with Chills.
# 401, “Chandra Smriti”,
Deepak Nagar, Cabin Road,
(behind Sudha Hospital),
Bhayander (E), Thane – 401 105.
Tel. 2819 3071
 
27
“During our stay (of two days) we have experienced good services as well as bad services. Junior Doctors and Nurses should be trained how to talk to patients’ relatives. On asking something, which we are unable to understand, it is the duty of the Doctor or Nurse to be able to repeat it even 20 times. We have to wait for Doctors very often.

Management is not so good. This was my experience with Bhaktivedanta.”

Mrs. Anita Panda
D/o Patient Jayanti Panda,
Bed No       - EC 12
D.O.A.        - 15-01-06
D.O.D.        - 18-01-06
Consultant - Dr Pramodini Shankaran
601/A, “Diwakar Bldg”,
Jangid Complex,
Mira Road (E), Thane – 401 107.
Mob. 98678 01289
Diagnosis   - Abdominal pain.
 
28
“It was observed that the nursing students visit patients and take their BP, Pulse and Temperature, etc. without the supervision of seniors or experts; this leads to incorrect information about the patient . It would be better if the trainees are made to perform such duties under strict supervision.

I sincerely thank the staff and management for looking after me and making my stay comfortable.

Mr. Syama Joshi
Bed No       - SC 07A
D.O.A.        - 19-12-05
D.O.D.        - 03-01-06
Consultant - Dr Shrikant Sarvagod
Diagnosis   - # Rt Neck Femur
# A-51, “Yamuna”,
Sector 3, Srishti Complex,
Mira-Road ( E) , Thane-401107.
Tel. 2845 3094
 
29
“. . . . . . One suggestion in that if the patient is not able to eat the breakfast provided, there should be some variety / options from which the patient can choose – same with the lunch and dinner. . . . . . . . .”
Mrs. Zubeda S. Kazi
Bed No       - SC 08A
D.O.A.        - 08-01-06
D.O.D.        - 12-01-06
Consultant - Dr Girish Rathod
Diagnosis   - Herpes Zoster
# 202, “Asmita Orient”,
(opp Asmita Club House),
Naya Nagar,
Mira Road (E), Thane – 401 107.
 
30
“. . . . .. . There is one humble request:-

The quality of ‘;chapatis’ and rice should be improved – the ‘chapatis’ are very hard and the rice is thick.”

Mr. Mehul Chavada,
Bed No       - EC 15
D.O.A.        - 27-01-06
D.O.D.        - 31-01-06
Consultant - Dr Dhaval Dalal
# C/6, “Sunder Niketan”,
(near Mayur Talkies),
Kandivali (W), Mumbai.
Mob. 92243 82354
Diagnosis   - Fever.
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